Man, I love good customer service.
I finally called Crucial today regarding this RAM issue and the guy was SOO nice.I ordered the right RAM, it just may be that these sticks aren't working out, so we're going to give it another try and they're going to send me out some new sticks and we'll try those!!
I do think crucial has really good parts, it just might take a 2nd time. We'll see.
Anyway - good customer service is just delightful!! And then there's Buy.com who you should NEVER. EVER. buy from. They'll screw you and take your money! But in the meantime they'll send you these overly apologetic "we're so on top of it" type of emails... and then all of a sudden you realize it's been another 3 WEEKS and you haven't heard from the f*ckers. grrr. Can you tell I just got shafted by Buy.com? Let's just hope I hear from them some time soon!! I just want a damn refund at this point. I can't honestly believe they can run their business SO SHADY!
Ok, done venting. I'm back on my original RAM now, so let's hope I don't get any more of that spontaneously shut down or freeze/crashing on this!
:::
P.S. Speaking of customer service I just had to deal w/ a TiVO return - and although it was relatively painless once I got on the phone w/ the guy, I couldn't believe how many times I got transferred, told to call a different number, transferred again, told it was actually the other number, then their systems were down, then they transferred me again, then they asked me some questions, then they transferred me again, asked me the same questions I'd been asked 5 times! Jeesh! Make it really hard for the customer to get a refund - that's the way to do it! :) But in the end they were nice and I'm grateful I have the option of returning it.
